Privacy Policy

We believe privacy is a fundamental right of every individual. Every person should have the freedom to choose what they wish to share and who they wish to share their personal information with. We, at India Assist, value the trust you put in us and assure that we will protect your privacy. We pledge to never share your personal information with any third-party entity for unsolicited purposes

Your personal information is safe with us.


When you use the INDIA ASSIST APP, we may collect and store any information you provide, including your name, phone number, email, address, and billing information. We may also ask for information about your travel preferences. While you can choose not to provide this information, it may be required for specific actions such as registering as a member, purchasing products or services, completing a traveler profile, participating in a survey, or initiating other transactions on the website.


We only collect Personal Data about an individual which it reasonably considers necessary for the relevant purposes underlying such processing. The following can form part of the Personal Data:


  1. Name;
  2. Telephone number;
  3. E-mail address;
  4. Identity proof, if any as provided during the booking stage;
  5. Class of travel as provided during the booking stage;

Transaction related

  1. Transaction details and any other information which you have provided to us;
  2. Data usage and platforms including traffic data;
  3. Location data;
  4. The originating domain name of your internet service provider;
  5. Statistics on a page;
  6. Views cookies and IP addresses

Sometimes we may get additional information about you from other companies we work with or from other sources, and we may add that information to what we already know about you. For example, we may receive updates about your address or other contact information to make sure we have the correct details for you.


When you visit our Website, we collect some information about your computer automatically. This includes your IP address, the type of web browser you use (like Netscape Navigator, Internet Explorer, Safari, or Google Chrome), and the website you came from before visiting our site. We also collect information about your activity on our site, such as the Services you view and the purchases you make. We use this information to personalize your experience and make it better.


We use “cookies” to identify your computer when you visit our Website. This helps us customize your user experience and remember your preferences. If you don’t want to receive cookies, you can set your web browser to refuse them, but this may prevent you from accessing some of our travel tools.


We may include links to third-party websites on our Platforms. Please note that your use of these third-party websites will be subject to their own privacy policies, which are not covered by our Policy. We advise you to read the privacy policies of any other websites you visit. We are not responsible for the policies of other sites we may link to or for any data you share with them. Some examples of third-party partners include those who use our analytics services, advertisers, measurement partners, vendors, and service providers, as well as law enforcement or legal requests. Please use these third-party websites at your own risk.


We process your personal data for purposes related to our functions and activities, including providing services, identity verification, marketing, events, analysis, updates, security, customization, surveys, legal compliance, and other specified purposes.


In carrying out one or more of the purposes set out in the above points of this Policy, we may need to disclose your Personal Data to one or more of the following third parties:

  1. Agents;
  2. Authorized service providers such as marketing partners and web analysis companies, and their business partners;
  3. Auditors and professional advisors;
  4. Business partners;
  5. Underwriters and insurers;
  6. Law enforcement agencies;
  7. Any person to whom disclosure is permitted or required by any applicable laws/regulations, enforceable governmental request or court order; and/or
  8. Any companies in the group.

We take the protection of your personal information seriously and have put in place measures to help keep it secure. Our employees who access personal information are authorized to do so for business purposes only. We use encryption and firewalls to prevent unauthorized access to your information. We also use Secure Socket Layer (SSL) technology to ensure that your information is transmitted safely over the internet. Although no website can guarantee complete security, we have implemented appropriate security procedures to protect your information.


We will cease to retain your Personal Data when the purposes for which we collected your Personal Data have ceased and/or when we are no longer required to continue retaining your Personal Data for any legal or business purposes.


We, India Assist, may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by sending a notice to the e-mail address you provided to us or by placing a prominent notice on our Website.